All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to M/s. AdventureIbex.com
For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your arrival in Leh/India but definitely before the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like bookings during the peak season, At least half payment is required to be sent in advance and half on arrival.
Any dispute or difference arising under or in connection with any Agreement between Adventure Ibex and the other party (client/Travel Agent) or with regard to any breach there of which cannot be settled by friendly negotiation and agreement among the parties shall be finally settled in accordance with the Arbitration & conciliation Act, 1996 by one arbitrator to be appointed by Adventure Ibex in accordance therewith. The Arbitration proceedings will be in Leh. The arbitrator’s/s’ decisions shall be final and binding on both parties. In case of any dispute concerning the interpretation of this agreement, the Arbitration Proceedings including the Arbitration Award, the courts in Leh alone shall have exclusive jurisdiction
Our Liabilities & Limitations:
Please be aware that any increases in taxes, gasoline prices, guide fees, or entrance fees to monuments or museums will be added to the cost of the tour or service after it has been finalised.
All exchange orders, receipts, contracts, and tickets issued by Adventure Ibex are subject to the terms and conditions under which the hotels, airlines, transporters, railways, and contractors providing other services provide their services. Adventure Ibex only acts in the capacity of agent for these service providers.
All itineraries are sample itineraries designed to give you an idea of the typical trip itinerary. Numerous factors such as weather, road conditions, participant physical capacity, and so forth may mandate schedule adjustments either before or during the tour. We have the right to adjust any timetable for the safety, comfort, and general well-being of the tour participants.
Our prices are determined by the current rates that we have negotiated with the hotels, airlines, etc. The pricing are subject to change by hotels and airlines without prior notice. If there are such changes, we have the right to adjust the pricing according to any adjustments made by the hotels or airlines. Unless otherwise specified in the schedule, all hotel reservations are based on the hotels’ standard check-in and check-out times.
We will not be liable for any delays or changes in the schedule, or any expenses incurred – directly or indirectly – as a result of natural disasters, flight cancellations, accidents, breakdown of machinery or equipment, breakdown of transportation, weather, sickness, landslides, political closures, or any other untoward incidents.
We shall not be liable for any loss, injury, or damage to person, property, or otherwise resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
There is no insurance policy covering our costs in the event of an accident, illness, theft-related loss, or for any other cause. It is advisable for travellers to look for these insurance plans in their own country. The danger of any luggage or other personal property is always that of the client.
Please Note : Adventure Ibex will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.